1.Definitions In these Terms and Conditions unless the context indicates otherwise:

1.1 Booking Form means any booking form submitted by You to The Lookout Woodbury Venue;

1.2 Event means the event specified in the Booking Form or the date agreed upon by You and The Lookout Woodbury Venue;

1.3 Event Date means the date specified in the Booking Form or the date agreed upon by You and The Lookout Woodbury Venue;

1.4 Event Services means the services specified in the Booking Form or the services agreed upon by You and The Lookout Woodbury Venue;

1.5 Force Majeure means any cause or circumstance beyond The Lookout Woodbury Venue’s reasonable control, including but not limited to any; floods, fires, torrential rain, any nature of extreme weather and labour disputes;

1.6 TLW means “The Lookout Woodbury ”

1.7 Premises means the premises located at 494 Woodbury Rd, Woodbury Queensland,4703 Australia;

1.8 Total Estimated Cost means the total estimated cost of the Event Services, as advised by us to You; and TLW

1.9 You/your means the client obtaining the services.

Provision of Services

Subject to these Terms and Conditions TLW, Grants to you to use the Premises on the Event Date; and agrees to provide the Event Services to you; for the purpose of presenting the Event.

2. Tentative Bookings/Booking Fee

2.1The booking is not considered confirmed until TLW has received your Booking Form and Booking fee.

2.2 If your Booking Form and Booking Fee is not received within seven (7) days your tentative booking will expire and your date will be available to be booked by others.

2.3 Once we have received your Booking Form and Booking Fee, we will send you a receipt and confirmation of your booking.

2.4 Booking fee is strictly non-refundable.

3. Payment​

3.1 All payments below include 10% GST.

4. Balance Payment

4.2 At least six (6) months prior to your Event a tax invoice will be sent to you from TLW for the remaining fifty percent (50%) of the Total Estimated Cost of your booking (the 6monthly Balance Payment).

4.3 At least two (2) weeks prior to your Event a tax invoice will be sent to you from TLW for the remaining fifty percent (50%) of the Total Estimated Cost of your booking (the Final Balance payment

4.4 Should the TLW not receive a payment by the due date your booking will expire, the date will be made available to be booked by others and you will forfeit your booking fee.

5. Alcohol - Responsible Service of Alcohol

5.1 It is illegal to serve alcohol to, An intoxicated person, Disorderly persons; or Patrons under eighteen (18) years of age.

5.2 In accordance with Liquor Licensing Legislation TLW reserves the right to refuse service and/or exclude or eject any guest from the function or from the premises if same person is intoxicated, unruly, aggressive or destructive.

5.3 Alcohol and drinks are to be supplied by the hirer.

5.4 Full Love Package bar staff is based on serving beer, wine, spirits only *no cocktails.

5.5 Hitch & Drinks package has assigned two (2) bar staff this is based on serving beer, wine, spirits only * no cocktails

5.6 Should the TLW not be engaged for bar service we are not liable for “responsible service of alcohol” (RSA) requirements.

6. Entertainment and Noise Restrictions

6.1 Due to the residential location of TLW all music/entertainment must cease no later than 11pm. This is a council requirement.

6.2 Amplified music outside the MARQUEE or in the grounds is not permitted;

6.3 Recorded music or live entertainment must not exceed volume limits proscribed by State or Local Government noise limits for outdoor functions. TLW will assist in monitoring noise levels and advise the Hirer to adjust volumes when necessary to comply with specified music permitted decibel limits.

6.4 Entertainment at TLW is restricted to a DJ, sololist or duo acts. NO drum kits or wind instruments will be permitted unless arranged prior with the TLW management.

6.5 The management reserves the right to control the quality, style and volume or any entertainment booked. All entertainment in every form must be discussed and approved prior to your Event. We reserve the right to refuse approval of entertainment in any form prior to the Event if it does not conform to our guidelines.

7. Final Numbers

7.1 You must confirm to TLW the final numbers for guests attending the Event at least 14 days prior to the Event Date. Once your final numbers have been confirmed we will issue your final invoice.

8. Venue Access - Parking

8.1 At the top level of the venue there are three (3) car parks available to be used by at your discretion.

8.2 All guests must park in the designated carpark on the second level from the venue.

9. Equipment and Deliveries

9.1 TLW does not accept responsibility for damage, or loss of, any client’s property left in the premises prior to, during or after a function.

10. Food

10.1 We are a BYO venue, please refer to our preferred catering lists.

11. Event Duration

11.1 The following event durations must be strictly adhered to.

11.2 Ceremony/Elopement time is limited to a two and a half hours (2.5) hour period – must conclude no later than five thirty (5:30)pm – Venue hire times are deemed to commence thirty (30) minutes prior to the scheduled ceremony start time to allow for guests’ arrival.

11.3 Hitch&Drinks time is limited to four and a half (4.5) hours and must conclude no later than seven (7:00) pm. - Venue hire times are deemed to commence thirty (30) minutes prior to the scheduled ceremony start time to allow for guests’ arrival.

11.4 Full Love Package time is limited to a nine in a half (9.5) hour period and must conclude no later than eleven (11:00)pm - Venue hire times are deemed to commence thirty (30) minutes prior to the scheduled ceremony start time to allow for guests’ arrival.

11.5 An Event at TLW is not permitted to commence before 9:00am or finish later than 11pm.

11.6 Variations to the above events duration times can only be granted in writing from TLW

and will incur an additional hourly fee;

12. Conduct at Venue

12.1 The client, service providers and guests are not permitted to park on the grassed areas.

12.2 All rubbish must be removed following the Event and the grounds are to be left in the same condition in which they were found;

12.3 Biodegradable confetti is limited to (8) cones (Aisle seats only). Rose petals and bubbles are acceptable;

12.4 The client acknowledges there are hillsides at the venue and children must be supervised at all times;

12.5 Music and amplifier are permitted but not to produce a volume of sound that is unreasonably loud or causing disturbance to neighbouring properties;

12.6 The client shall conduct the Event in an orderly manner and ensure compliance by all persons in attendance.

12.7 The representative(s) of the venue shall be entitled to remove any person whose behaviour is objectionable, improper, or undesirable.

Cancellation and Postponement

13. Cancellation

13.1 If you cancel your tentative booking before TLW has received the Booking Fee you will not be liable for any costs, however, your booking will expire, and your Event Date will be able to be booked by others;

13.2 If you cancel your confirmed booking after the Booking Fee has been received by TLW you will forfeit the Booking Fee and your booking will expire and your Event Date will be able to be booked by others.

13.3 If you cancel your booking after (The 6 Monthly Balance Payment) has been received by TLW you will forfeit the Booking Fee and the 6 monthly Balance Payment, your booking will expire, and your Event date will be able to be booked by others;

13.4 If you cancel your booking less than 3 months prior to the booking date, the cancellation fee charged will be 100% of the venue hire fee and any expenses already incurred by TLW relating to requests of the hirer;

13.5 All cancellations must be confirmed to TLW in writing.

13.6 All cancellations will incur a fee for administration.

14. Postponement

14.1 Postponement may be available on request, however, charges may apply.

14.2 The postponement may be transferable for an alternative date, subject to availability, for a period of six (6) months from the original Event date.

15. Smoking

15.1 Smoking is restricted to the designated smoking area within the grounds of TLW.

15.2 Smokers must use ashtray provided by TLW. Failure to do so may result in an excess cleaning fee being invoiced.

15.3 There is strictly no smoking/vaping permitted outside of the designated smoking areas.

16. Force Majeure

16.1 TLW will not be liable for any loss incurred by you because of any required alterations or cancellation of any or all of the Event Services or to observe any of these terms due to an event of Force Majeure.

16.2 During the continuance of an event of Force Majeure TLW’s obligations under these conditions will be suspended.

17. Weather Conditions

17.1 TLW is an outdoor venue and is not responsible for any adverse weather conditions.

17.2 If inclement weather persists, we will make an informed decision to set up under our clear marquee for ceremony.

17.3 No refund will be provided in the event of unfavourable weather,

18. Variations to Terms and Conditions

18.1 TLW reserves the right to make reasonable changes to these terms and conditions if required at any stage and will provide you with written notice of any changes to these terms and conditions, for your acceptance.

19. Loss or Damage

19.1 You shall be responsible for any loss or damage to the Hired Facilities or Premises (including fittings and equipment) and any injury to a staff member caused by any guest of or contractor engaged by your or your agents prior to, during or after the function or Event;

19.2 You shall be responsible for any loss, theft or damage to the property of any guest or contractor engaged by you or your agent, left on the premises prior to, during or after the function.

20. Indemnity

20.1 Approval is given to use the specified area with the understanding that you have accepted to indemnify TLW in respect of any claims for costs, charges, personal injury and or damage to property or persons as a result of or attributed to your use of the Venue.

20.2 By payment of the booking fee the client agrees to assume full responsibility for themselves, their guests and service providers for any injury, or damage that may occur as a result of their event and will be held liable to pay for any resulting damages.

21. Insurances

21.1 TLW has public liability insurance up to twenty million dollars ($20M).

22. General Package Terms

22.1 Ceremony/Elopement/Hitch&Drinks hirer is entitled to one (1) site visit throughout their wedding planning journey. These visits must be arranged a minimum seven (7) days in advance and are subject to venue availability.

22.2 Ceremony/Elopement/Hitch&Drinks hirer is entitled to a wedding rehearsal prior to their event for an allocated time of one (1) hour, starting no later than 2pm. All guests to be departed the venue by 3:30pm. Rehearsals must be arranged a minimum seven (7) days in advance and are subject to venue availability.

22.3 Ceremony/Elopement/Hitch&Drinks bump out is to be conducted on conclusion of the event unless arranged otherwise with TLW management.

22.3 The Full Love package hirer is entitled to two (2) site visits throughout their wedding planning journey. These visits must be arranged a minimum seven (7) days in advance and are subject to venue availability.

22.4 The Full Love Package hirer is entitled to a wedding rehearsal the day prior to their event for an allocated time of two (2), starting no later than 2pm. All guests to be departed the venue by 4:30pm.

22.5 The Full Love Package hirer has access to the venue grounds the day prior to their event from ten (10:00)am- four thirty (4:30)pm.

22.6 The Full Love Package bump out is to be conducted the day after the event between the hours of 9am-midday unless arranged otherwise with TLW management.

22.7 Additional site visits can be arranged, however, will incur a service fee.